At Faith Fleur, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. When you visit our website, make a purchase, or interact with us, you may provide personal information such as your name, email, phone number, address, payment details, and purchase history. We collect this information directly when you register, place orders, subscribe to newsletters, contact us via email or WhatsApp, or participate in promotions or surveys.
Your data is used solely for purposes such as processing orders, confirming shipments, providing customer service, sending marketing updates (if consented), and improving our services. We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers such as payment processors and courier services strictly for order fulfillment and legal compliance.
All personal data is stored securely using industry-standard measures, and access is limited to authorized personnel only. Under Malaysia’s PDPA, you have the right to access, correct, or request the removal of your personal data from our system. You may also withdraw consent for marketing communication at any time by contacting us.
Our website may use cookies to enhance your browsing experience. You may disable cookies via your browser settings, though some features may not function optimally. We do not knowingly collect data from users under the age of 13, and this site is not intended for children.
Faith Fleur reserves the right to modify this Privacy Policy as needed. Any updates will be posted on this page along with the new effective date. If you have questions about your data, wish to access or correct your information, or would like to file a privacy concern, please contact us at ce@ctymary.com. Your trust is important to us, and we are committed to keeping your information safe and confidential.
